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Holiday Home Management

Who are we?

We are a holiday home management firm that specializes in short-term rentals to assist property owners in increasing their rental profits.

We are enthusiastic about vacation home properties that benefit both the owners and our visitors. Making the houses seem both welcome and useful without sacrificing either. We believe that your holiday home should be the finest it can be in order to bring in the most guests.

We provide an all-in-one service program that includes promoting the holiday home, handling the rental process, scheduling a cleaning and changing linens, and acting as the primary liaison for visitors.

We know how challenging it can be to manage holiday lets and how vital it is to communicate in order to maximize the potential of your property, which is why we provide no-obligation consultations.​

Let’s talk

Why us?

Is your house designed to appeal to your target market?

Are you making enough money from your vacation home?

We are here to help you create the finest possible vacation home and maximize your earnings, from brand to refurbishment or reconfiguration to designing your house.

We will examine how your home is designed and planned out, how large or tiny the amenities are, and whether they are suitable for holidaymakers.

We collaborate with you one-on-one to get your property ready for management service takeover.

Our use of dynamic pricing along with access to the owner portal, which gives the maximum returns and transparency, is one of our main distinguishing factors for property owners. It employs data analytics to generate much larger returns than property owners would receive from other types of leasing.

We ensure that every detail of your vacation rental is taken care of, including optional amenities like welcome gifts and bath products.​

Whether you’re a seasoned vacation rental owner or you’ve just purchased your first vacation property, we’re here to help.

With a controlled property portfolio, we can maintain a tight working connection with our customers to ensure that all of their requirements and inquiries are fulfilled.

You will be given a dedicated property manager who will walk you through all of the possibilities and address all inquiries you might have along the process.

We collaborate closely with all booking agents to ensure easy communication.​

So, if you’re seeking a skilled and experienced holiday home management company to help you with your vacation rental, go no further and call us now.

Our services

When it pertains to holiday home management, we prefer a hands-on approach. We like getting familiar with the home, its proprietors, and its visitors. This is only possible with a comprehensive holiday home management service.

Administration
  • Pricing suggestions for the holiday home
  • Welcome packet for the property, comprising property guidelines, local information, and contact information for emergencies.
  • Identifying your consumers
  • Confirming vacation reservations
  • Setting up housekeeping
  • Our channel manager will provide owners with an online portal.
  • Property owners are paid and monthly statements are provided.
Housekeeping
  • Organizing cleaning and laundry
  • Organizing gardening and maintenance
  • Pay for services and labor in the name of the owner.
Marketing
  • A written copy of the property description that is SEO friendly
  • Publish blogs about your home and/or the neighborhood that are SEO friendly
  • Photograph of the property
  • Listing on associated sites
  • Market through online platforms, such as social media and vacation rental websites.
  • Build partnerships with local tourist agencies, hotels, and travel blogs to promote the business.
  • Offer special deals and seasonal packages to attract clients.
  • Maintain a positive online reputation by responding promptly to customer inquiries and reviews.
Changeovers
  • Before guests arrive, one of our team members will inspect and set up the home.
  • Key distribution or guidance to vacation cottage guests
  • After their departure, property examination, and lock-up
  • Waste disposal
Service Administration
  • In-house and out-of-hours emergency contact and/or dispatch
  • Annual gas safety inspection
  • Annual fire risk examination
  • Annual risk evaluation
  • Regular out-of-season property inspections
Reservations
  • Handle inquiries from potential guests.
  • Allocate dates, and ensure that the bookings are confirmed.
  • Manage the deposit paid by the guests
  • Handle any changes to the reservation, such as cancellations or rescheduling.
Guest check-ins and check-outs
  • We prioritize guest check-ins and check-outs to ensure that our guests have a stress-free and enjoyable stay.
  • Our team works closely with guests to arrange a suitable check-in time and provide clear directions to the property.
  • During the check-in process, we provide guests with a tour of the property and answer any questions they may have.
  • For check-outs, we make sure to communicate the check-out time well in advance and provide clear instructions on the process.
  • Our team conducts a thorough inspection of the property after guests leave to ensure that everything is in order and ready for the next guests.
Analytics and revenue management
  • Data analytics to gain insights into the business. This includes information on booking patterns, occupancy rates, and customer demographics.
  • Data-driven decisions, such as adjusting pricing based on demand or changing marketing strategies to target specific customer segments.
  • Revenue management can also help maximize profits by ensuring that prices are optimized based on supply and demand and that properties are marketed effectively to attract the right customers.

How do we work?

End-to-end holiday home management

Organizing and coordinating the service and managing guest interactions, reservation channels, promotion, costing, feedback, claims, and every bit of administrative work that comes with holiday home management takes time.

No more worrying! Our skilled crew constantly administers the property to the highest standards. We oversee skilled cleaners, fresh linen and towels, necessities replenishment, and property management.

We handle your holiday home like an elegant hotel so you can enjoy the benefits and we can keep doing what we love, welcoming visitors and contributing to making their stay delightful.

Technology-driven operations

We employ cutting-edge technology to expedite the operations process for all of the holiday home properties.

We offer an online checklist that covers every aspect of housekeeping and upkeep. This includes the following:

  • Cleaning service quality monitoring
  • Housekeeper reporting in real time
  • Issue resolution the same day.
  • Operations dashboard
  • Analytics – check booking trends and property performance
Our dedicated managers

Our experts search for onboarding the property as well as developing your digital presence and listing.

Our tactics have been shown to improve your ranking in local search results.

We can arrange for a photographer to visit the home and take better images in a manner that we know tenants would like.

Home maintenance and handymen are available to handle any access, repair, or issues.

Intelligent pricing techniques and ways to maximize profits

To get started

We are an independent holiday home management agency that offers more than simply property management and upkeep.

Dial us or simply send an email

Please contact us and inform us about your property so that we may offer you income forecasting. We’ll walk you through every step of the process and, above all, get familiar with you.

Seek counsel and assistance

The key aspect to our success is our staff. We take a hands-on approach and provide plenty of guidance on how to effectively market your home.

Your holiday home is ready to hit the market

We’ll make sure it’s visible everywhere. While you sit back and relax, we’ll handle marketing, property listing management, and visitors.

Benefits of choosing us

Save your time

Choosing a holiday home management company for managing your holiday home will free up your time, allowing you to accomplish other things, whether for business or pleasure.

Many hosts may wind up investing 9+ hours a week managing their business, causing key moments with family and friends to be postponed or even skipped entirely.

Highly convenient

It’s not unusual for holiday home rental owners to reside a long distance away from their second property. Hiring an agency ensures that you have someone nearby in case of an emergency.

Industry expertise

With our industry experience, we have a wealth of booking data and trends to analyze the constantly evolving market needs in your region. As we discover the appropriate customers for the right properties, we achieve increased occupancy rates and higher visitor satisfaction.

You will also most likely have an account specialist who will be available to answer any queries and provide advice on how to effectively make your vacation rental a success.

Dynamic pricing

Fixing the prices for the property might be challenging. If the prices are too high, the bookings will suffer; if they are too low, it will affect the profits.

We employ automated pricing techniques to adjust pricing in response to market demand, generating owners a greater return.

Marketing knowledge

As a reputable agency, we have the tried-and-true promotional strategy ready for your holiday home, that attracts the perfect guest.

We will market your vacation home on various websites and channels, some of which you may need to become more familiar with.

We handle time-consuming activities like taking professional photos of the home, writing a professional copy of the property description, and setting up and managing your vacation rental online.

We have thousands of social media followers, a PR staff, and a massive marketing database of previous and future bookers, all of which may be leveraged to advertise your vacation rental.

Responding to inquiries and concerns

We will handle all visitor inquiries, eliminate multiple reservations, and handle arrivals, departures, and take care of the cleaning. Our professional agent is available at all times for visitor emergencies, so you aren’t required to pick up the phone in the middle of the night.

Paperwork

As a holiday home management company, we will handle all of the paperwork, from dealing with booking inquiries to releasing the booking contract and communicating the final arrival details to the visitors.

Industry links that are beneficial

As agents, we have contact information of reputable traders, housekeepers, and other professional service providers on hand to assist with property upkeep. When employing someone new to undertake work, you are possibly taking a risk.

Legislation

As a reputable holiday home management agency we keep you up to date on current legislation. Holiday home sector rules and regulations can change fast and cause confusion in some cases.  As part of our service, we keep track of duties like the gas boiler needing maintenance, PAT testing, health and safety, and fire risk assessments.

Excellent feedback and satisfied customers

Having pleased visitors and collecting positive feedback is critical to running a successful holiday home rental. We presently have a higher response rate and are ‘super hosts’ on Airbnb.

Our customers appreciate our excellent customer service, pleasant welcome packages, and prompt resolution of any issues that arise. We perform all of the legwork so the property owners don’t have to.

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